We at Pauline Human Hair handle every order as if it was the first order taken by us and you were the only client we had.  When your order has been processed and is ready to ship to you we take all precaution in packaging to ensure it arrive to you as you ordered it.

All orders made in store must be returned within 5 working days of purchase dated with original receipt. Any item returned for exchange or store credit must be in original condition as sold to you. Store credit are valid up to one year from return date of product. We are not responsible to any hair product purchase from us that has been damage by additional process such as coloring or perming, etc that was not done by our facility.

All SALES ARE FINAL.